Terms and Conditions

Parker Performance, EcoBeast Billet, Florida Billet (and its successors and/or assigns) are in no way affiliated with Ford, Ford Motor Company, Ford Racing, or other Ford-owned brands and brand names. All trademarks, copyrights, patents are the rights of their respective owners. We are an independently owned & operated small business offering products for sale to Ford, Mustang & Ecoboost Owners worldwide.

All products are fabricated with state-of-the-art manufacturing processes, including water jet, laser jet, etc.  The products offered are mill-finished, unless otherwise noted, and may have minor inconsistencies in the metal.  Our process does include a "finish" process prior to shipment, and if you experience any inconsistencies in your specifically received product, we ask that you reach out to us in order for us to help educate you in a solution and/or potentially request you to return for an exchange.  As a small, family owned & operated business, it's very important to us to offer quality products and earn your 5-star reviews.  In achieving this, we may need your flexibility in returning inconsistent or damaged items, and ask that you reserve your review until you are satisfied.

Returns 

You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Any parts that have been installed or modified cannot be returned and for parts that have not been installed and you have lost parts or damaged the item in any way making them unable to resell will not be qualified for a return or refund. There will be a 25% restocking fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping 

To return your product, you should mail your product to: Parker Performance, Attn: Returns, 7019 Aurora Drive, New Port Richey, Florida 34653. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

*import tax may apply to items being shipped outside of the U.S. 

Thank you for your business & God Bless the USA!